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Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc. Blog

Why a Guarantee Matters

We see “guarantees” referenced all over popular media. From commercials to popular products, and even on our favorite shows, a guarantee means something very important to some people. Regardless of what the guarantee might be, it makes people feel warm and fuzzy inside.

Peace of mind goes very far in this industry, and having a guarantee helps with that potentially more than anything else we can offer. Guaranteeing your safety, security, comfort, and your budget, could mean you get to spend your energy on more important things in life, instead of stressing over your HVAC system.

So, why are we talking about this? Simple. We offer multiple guarantees with our work, from a two-year buy it back guarantee to a 24-hour home comfort guarantee. In order to understand just how much these can help your situation and make our service worth it, we need to go into detail about HVAC services in Cedar Rapids, IA. Let’s get started!

A Comfort Guarantee

When temperatures are extremely cold, a frigid home can feel like a nightmare. Sometimes, your entire life comes to a crawl as you try to figure out what to do next about your cold home. This can be an unfortunate reality of losing heat during the winter, and a technician is not going to magically make heat appear without fixing your system.

However, technicians can be creative with ways they keep your home comfortable and even with booking a hotel room for you to stay at while they provide emergency repairs. Our services have a 24-hour comfort guarantee, which means that we’ll make your home comfortable in 24 hours, or figure something else out. That’s dedication right there.

Guaranteeing a New System

Purchasing a new system can be one of the most stressful situations you can encounter. Even with financing options and credit, you never really know if the several thousands of dollars you put toward this system are going to be worth it or not.

Luckily, we back our new installations with a guarantee so you don’t have to worry about that. Other technicians might be able to tell you why you’ll like your new system, but with us, the proof is in the pudding. For two years, enjoy your system or get your money back–it’s that simple.

What It’s Like Without a Guarantee

Do you have a reputable HVAC technician that you’d rather call instead of us? That’s totally your choice, but you’ll want to know what you might deal with if they’re not guaranteeing their work.

First of all, you’ll need to do a lot more research on your own before you invest in a new HVAC system. Without a guarantee to protect your purchase or to put your satisfaction first, you’ll be on the hook if you’re not happy with the system. Our buy-back guarantee ensures that you’re happy with your purchase, even two years after the initial installation. This means that you’ve got time to try it out, see if you really enjoy it, and let us handle the removal and refund if you’re not completely happy. This can be a huge weight off your shoulders.

Another thing to keep in mind when scheduling HVAC repairs that aren’t guaranteed is that it might take extra time or money to diagnose and fix the problem you’re confronted with. Our 24-hour home comfort guarantee allows you to feel confident knowing that we’ll keep you warm no matter what the situation might be. A different technician might not be able to offer this kind of service.

At Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc., your comfort is our promise! To set up an appointment in the Cedar Rapids area, give us a call at the number above, email or schedule an appointment online. 

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