Dear Homeowner,

At Dalton Plumbing Heating & Cooling, Inc., we value our relationship with you, and are honored that you trust us to provide the products and services that meet your home comfort needs. We are also honored in another way, and would like to share that news with you today.

Carrier Corporation, America’s leader in heating and cooling technology, has selected Dalton Plumbing Heating & Cooling, Inc. as a Carrier Factory Authorized Dealer. To Qualify for this endorsement, dealers must pass a rigorous evaluation that measures their ability to meet Carrier’s high standards for excellence, not only in technical expertise, but also in business practices and customer service quality. Less than five percent of heating and cooling contractors in the country receive this distinction. And, Carrier is so confident in the abilities of its Factory Authorized Dealers, they back us with a 100% satisfaction guarantee.

Of course, we know that what really counts is the opinion of our customers. We trust that you’ve been satisfied with our performance and we look forward to continuing to serve you well. If this is the case, please help us share our good news with your friends and neighbors. And, if for any reason you have been disappointed with our service or products, we hope you’ll call us and give us the opportunity to address your concerns, because we’re not satisfied until you are.

Again, thank you for your patronage. Please contact us whenever we can assist!

Sincerely,
David Krejchi
President